What ebook formats do you sell?
Every ebook is available in MOBI (for Kindle), EPUB (other ereaders) and in PDF format.

I ordered an ebook. Where is it?
When you order, you will get two emails: one confirming the order and another from a company called Bookfunnel with the download links for the book. Didn’t receive it? Let me know by replying to the order confirmation and I can re-send the order.

How do I get this book on my device?
The email from Bookfunnel with the download link has a “help” link at the top. The people at Bookfunnel know everything about devices and formats, and they’re super helpful. Please contact them.

How does audio work?
Audio books are also delivered by Bookfunnel in the same way as ebooks. You can listen to the book in the Bookfunnel app that also holds your library of ebooks you’ve downloaded through them, or through your laptop or desktop. You can also download the files for offline listening.

I changed my device and lost my library. Can I re-download the books?
Sure. let me know and I’ll send you new download links.

What about refunds?
If there is something wrong with the book you bought, I will replace it. If you accidentally bought a book twice, or there is another issue, I’m happy to give you a store credit.

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